Frequently Asked Questions

Cloud mining lets you rent real mining hardware from our data centers instead of buying and operating your own rigs. You purchase a plan, the rented hash power starts contributing to a mining pool, and the earnings are credited to your CryptoMine wallet every 24 hours.

No. Everything runs on our infrastructure. All you need is a web browser. Your dashboard shows live earnings, active plans, and transaction history.

Click "Get Started" in the top navigation. Provide a name, email, and a 6+ character password. No KYC is required for standard accounts, so you can start mining in under a minute.

We accept Bitcoin, Ethereum, Litecoin, and bank transfers. More payment options are added regularly — check your deposit page for the current list.

Most deposits are reviewed and approved within 1–6 hours during business days. Crypto deposits require the normal number of network confirmations before our team releases the funds.

Yes. The current minimums are shown on your deposit and withdrawal pages — they can be updated by the platform at any time.

From your wallet page, request a withdrawal with an amount, the coin, and the destination wallet address. Withdrawals are reviewed by our team and released to your address once approved, typically within 24 hours.

Every plan specifies a daily rate (a percentage of the plan price). A scheduled task runs once every 24 hours, calculates the earnings for each active plan, credits your wallet balance, and logs the transaction for your records.

Once a plan reaches its duration, it is automatically marked "Completed" and stops generating earnings. The plan itself is not refunded — the total return comes from the daily credits accrued during the contract.

Absolutely. You can stack as many plans as your wallet balance allows. Each plan earns independently and is shown in your dashboard.

Active plans run to completion by design — that is how we guarantee predictable returns. If something has gone wrong, open a support ticket and our team will investigate.

Yes. Passwords are hashed with bcrypt, sessions use HttpOnly cookies with CSRF tokens on every form, and all database queries use prepared statements. We strongly recommend a unique, strong password for your CryptoMine account.

Contact our support team from the contact page — we will help you regain access after verifying your identity.

Cryptocurrency regulations vary by jurisdiction. You are responsible for ensuring that buying mining contracts and receiving crypto earnings is permitted in your country. See our Risk Disclaimer for more detail.